Everything You Need to Know
Frequently Asked Questions
Find answers to the most common questions about our custom-built PCs, gaming systems, workstation builds, shipping, warranties, upgrades, and support. If you can't find what you're looking for, our team is always here to help.
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Will my PC be assembled and tested before shipping?Yes. Every PC is professionally assembled, stress-tested, and quality-checked before it leaves our workshop.
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Can I request components that are not listed on the website?Yes. Contact us with your requirements, and we'll provide a custom quotation if the components are available.
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Do you ship PCs across India?Yes. We offer secure shipping across India using trusted courier partners.
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How is the PC protected during shipping?We use premium packaging materials and internal component support to minimize the risk of damage during transit.
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What warranty do I get with my PC?All systems include warranty coverage on components according to the manufacturer's warranty terms.
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What should I do if I experience a problem with my PC?Contact our support team with details of the issue, and we'll help troubleshoot, diagnose, and resolve the problem.
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Which PC should I choose for gaming?The ideal PC depends on the games you play, your target resolution, and desired frame rates. Our gaming PCs are categorized to help you find the right performance level.
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Which PC is best for video editing, 3D rendering, or AI workloads?Workstation systems are optimized for professional applications that require higher core counts, larger memory capacities, and powerful GPUs.
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Can I upgrade my PC later?Yes. Our systems are built using standard components, making future upgrades easier.
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Can I cancel my order after placing it?Orders may be canceled before assembly begins. Once assembly has started, cancellation policies may vary.
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What is the difference between a gaming PC and a workstation PC?While gaming PCs and workstation PCs may look similar, they are designed for different purposes. Gaming PCs prioritize high frame rates and graphical performance in games. They typically feature powerful graphics cards and processors optimized for gaming workloads. Workstation PCs are built for professional applications such as video editing, 3D rendering, CAD design, software development, machine learning, and content creation. These systems often include higher core-count processors, larger memory capacities, and configurations optimized for productivity and stability. If your primary goal is gaming, a gaming PC is usually the best choice. If you earn a living using professional software, a workstation PC may provide better performance for your workflow.
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How much RAM do I need for gaming in 2026?The amount of RAM you need depends on your gaming habits and multitasking requirements. 16GB RAM – Recommended for most gamers and modern games. 32GB RAM – Ideal for gaming while streaming, content creation, heavy multitasking, or future-proofing your system. 64GB RAM or more – Typically only necessary for professional workloads such as video editing, 3D rendering, virtual machines, or AI development. For the majority of gamers in 2026, 16GB remains a solid starting point, while 32GB offers the best balance between performance and longevity.
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Is a custom-built PC better than a pre-built PC?Both options have their advantages. A custom-built PC allows you to choose every component, giving you greater flexibility, upgradeability, and control over your budget. It ensures you're only paying for the hardware you actually need. A professionally assembled pre-built PC offers convenience, warranty support, compatibility testing, and expert assembly. It eliminates the complexity of selecting compatible parts and building the system yourself. For most users, a professionally built custom PC combines the best of both worlds by offering tailored hardware choices with professional assembly and support.
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How long does a gaming PC typically last?A quality gaming PC can provide excellent performance for many years. Most gaming PCs remain capable for 5 to 8 years, depending on the hardware configuration and the types of games you play. High-end systems generally stay relevant longer than entry-level builds. As gaming requirements increase over time, upgrading components such as the graphics card, RAM, or storage can significantly extend the lifespan of your system without requiring a complete replacement. Regular maintenance, proper cooling, and quality components also contribute to long-term reliability.
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Can I run modern AAA games at 1080p, 1440p, or 4K with this PC?Gaming performance depends on the specific CPU, GPU, memory configuration, and game settings. As a general guideline: 1080p Gaming: Most modern gaming PCs can deliver excellent performance with high or ultra settings. 1440p Gaming: Mid-range to high-end graphics cards provide smooth gameplay and improved visual quality. 4K Gaming: Requires powerful graphics hardware and is best suited for high-end gaming systems. Many modern AAA titles support technologies such as DLSS, FSR, and frame generation, which can significantly improve performance at higher resolutions.